Standard Shipping Option
For the Standard Shipping Option we utilize a freight broker, who has a network of several national carriers, and choose a viable option based on our experience. After countless ClimaCabs shipped nationwide, we've gained some valuable knowledge about the network and use ratings to select the carrier. Because of issues with performing Room of Choice and White Glove, we have reduced the level of service available to "Threshold". A threshold delivery is defined as the first dry area such as garage or covered porch with no entry into the house. This requires a delivery appointment by the freight carrier and a thorough inspection by the recipient, which can be performed using our online inspection form accessible via QR code on the outside of the crate.
Once the ClimaCab is safely stored,, you can coordinate friends/family or hire professional movers to assist with moving the cabinet into the house.
Concierge Shipping Option
The Concierge Shipping Option consists of using a dedicated carrier to ship the ClimaCab to either their nearest service center or directly to your house. From there, a professional moving company can be hired by you or we can assist for an additional fee. The moving companies will provide a white glove experience, which will include moving the cabinet into the room of choice and removal of the packaging debris.
Assembled vs. Disassembled
Typically the ClimaCab ships completely assembled in one crate; however, in certain situations, we may be required to split the ClimaCab into two parts - the upper section and the lower section. Two-part shipping may be due to lower section customization, which oftentimes increases the overall height of the ClimaCab, or is based on customer request. Most carriers have height restrictions, so disassembly may be required to meet those restrictions. Examples of customer requests include needing to reduce the weight of each section for ease of moving or based on the space the ClimaCab is being placed in, For example, tight hallways, steep or narrow stairways, and basements are common requests for disassembly.